Lubbock Power & Light

Request For Service Applications

Complaint Form
Use this form to advise LPL of billing and service problems regarding any one or all of the following utility services: Electric, Water, Sewer, Garbage or other. For your convenience, LPL will process your electronic request within one (1) business day of receiving it (M-F, excluding holidays).  LPL will respond to your electronic request within two (2) business days of receiving it (M-F, excluding holidays).  We look forward to resolving your concerns in a prompt and efficient manner.

*Indicates a required field
Account Name: ie. Lastname, Firstname
Customer Number:
Premise Number:
Service Address:
Street# Street Name Apt. #
Mailing Address:
Phone:  ie. 806-555-5555
Fax:  ie. 806-555-5555
Email:*
Authorizing Person.:
Nature of Complaint:*
Complaint:*

A correct email address is required for confirmation that your request has been received.  Please make sure your e-mail address and phone number are correct.

If you have any questions concerning your utility service, please contact us:

  • Telephone: 806-775-2509 Customer Service
  • Mail: PO Box 2000, Lubbock, TX 79457
  • Locations: 1301 Broadway (Downtown) & 5110 80th St (SW Branch)

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